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  • What is the return policy?
    For online orders in the US, we accept items in new condition with original tags attached for a full refund. You have 30 days from when you receive the order to send it back for a refund. Your refund will be credited to the original form of payment used to make the purchase.
  • How do pre-orders work?
    When a product appears on pre-order, that means it is still in production but available to order. We purchase fewer units upfront thus your pre-order items are essentially made to order. Pre-order items are to be paid in full at the time of the order.
  • Can I make changes to my order?
    If you need to edit your shipping address or make other changes to your order, please email us at
  • When will I receive my order?
    We work closely with the artisans to make sure we get the items in a timely manner, but each item has its own timeline to be made since the majority of our items are handmade. We value quality and craftsmanship over cheaply made items.
  • My product arrived damaged, what now?
    We are sorry to hear that your purchase arrived not as expected, please email us a description of the issue along with pictures at and we would be more than happy to assist you.
  • What's your Privacy Policy?
    Go to our Privacy Policy's page here
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One of a kind sustainable pieces,
from beautiful destinations

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